Referrals
December 14, 2007
Re: Accommodation Customer Service and Web Information
Site
Dear Mr. Maoz Forman California Movers:
Thank you for having the foresight to hire the top in customer service,
in particular the employee whom is known to us as "Katrina". Ms.
Katrina shows excellence in customer service in turn is the best asset a
company can have which is extremely hard to come by. With gratitude
and praise, this than you comes in the Highest form of honor, a personal
reference letter to you, your employee Katrina, for attention in detail,
fairness, and expert knowledge placed forth in all levels to include your
web site.
Out of 4 moving companies, largest in the State of California your company,
California Movers rates number one! The movers dot com web site in which
your company came up to choose from is to be commended, as on your site it
had a vert important area, a. Easy to read, b. Options "A", "B" & "C" in
which told the consumer/customer what they really needed to know. Thank
you for having such insight into the market today with the customer in mind.
With this I will refer you to my clients in the business community,
as it is not all about the sale today, but mindful of the sale tomorrow.
For this I award you excellence in the hardest part in business which is
your employee's and their excellent diligence, attention in getting back
with the client/customer in a. timeliness, b. organization, c. follow-through
(Key) and foremost being up front with the customer by not misleading them
right out of the gate.
For this, I thank you and will look forward to the move on the 15th
of December 2007.
Looking forward to doing business with California Movers, now and in the future.
Thank you Mr. Maoz for having a team that is top notch, I commend you sir.
CC Better Business BureauSincerely,
Deb Morris
“Move went great, thanks for a job well done and a great team
you should be proud of. Very kind and considerate, even with my kids!"
Val
“I just wanted to let you know that your guys did a great job
on my move. They worked hard and packed everything with care. Nothing
was broken and they placed and set up all my furniture in my new house.
It was definitely worth the money and I would recommend your services
to people in the future.
Thank you again,"
Beth Roberts
“I would like to thank your people so much for the great experience
I had with California Movers. I am so very pleased with your service and
the special attention your drivers gave when they came to relocate me and
also when they delivered to the end of my destination. This is the honest
truth nothing was broken at all with the travel length of move from California
to Maine.. Plus each and every item was accounted for. I also want to thank
you personally for all your patients with a panicking first time mover.
I called you many times and you were always ready to help. And gave me
assurance. I can suggest to others that your company and team were very
great in all aspects.
Thank you again for your great service.”
Alice Nicola Acosta
"I just wanted to drop a quick line to say how great you guys made
our move.
We'll definitely keep you in mind for our next move!
Thanks again!"
Christa
“Hello,
We just wanted to thank you for the wonderful service you provided during
our move. Your company was responsive to our needs, timely and the
driver was very polite.
Thanks for making the move easy and successful!!"
Carole Lauterbach